Join BSB at the Hollywood Casino at Greektown in Detroit on October 13!

The premier telecom and IT event of the year for business administrators, end users and consultants who want to roll out the red carpet for customers, employees and partners.















Elevate Business Communications and Deepen Relationships

You want to give your customers, coworkers and partners a red-carpet-worthy experience every time they interact with you. That requires a superior business communications system.

But with more choices than ever, many leaders cannot easily find the right solution. Seventy-two percent reported their organization struggles with communication.

Join us for Techtober on October 13, 2022, and gain the knowledge to cut through the noise and make informed decisions.

25 educational sessions

25 educational sessions

Experts will be looking to educate during their sessions, product demos or one-on-ones.

Unparalleled access to vendors, executives and technicians

Unparalleled access to vendors, executives and technicians

Talk directly to executives and technicians from BSB, Mitel, Intermedia, RingCentral and Exhibitors.

Get answers about Mitel + RingCentral

Get answers about Mitel + RingCentral

Hear executives explain the new strategic partnership and see 2023 product roadmaps.

Gain first-hand experience with new systems

Gain first-hand experience with new systems

See, touch and demo software and products.

Resolve current issues on the spot

Resolve current issues on the spot

Our experts and vendor technicians will troubleshoot your problems.

Discover new ways of working

Discover new ways of working

See how your peers and experts use the systems, then apply their best practices to your organization.

Simplify and transform how you communicate

Simplify and transform how you communicate

Get details about BSB Elevate, our new cloud-based solution that supports all the ways you work now.

Food, drinks, cocktails provided

Food, drinks, cocktails provided

Brunch, lunch and a post-event cocktail hour are free to attendees.

Professional photographer

Professional photographer

We’ll have a professional photographer taking attendees’ head shots for use in their social media profiles and elsewhere.

The Seminar Speakers

Ashley Williams

Mitel Hospitality Lead

Beth Baumia

BSB Systems Engineer

Bill Matson

Mitel Global Services & Support

Brent Ouderkirk

BSB Solutions Engineer

Chris Athanson

BSB Solutions Engineer

Coy Wright

Intermedia Sr.Sales Solution Specialist

Dave Clardy

Mitel Director-Global Consultant Relations

Don Kellar

Intermedia Senior Sales Solution Architect

Eric Knudson

Mitel, Senior Solution Architect

Felix Winstone

Talkative CEO and Co-Founder

Gary Miller

BSB Systems Engineer

Jeff Carroll

RingCentral Solutions Engineer

Bob Lenarcik

RingCentral Senior CX Solutions Engineer for Partner Development

Kate Fechik

DVS Analytics Director of Sales & Channels

Kurt Kruger

Mitel PLM Director, Mid-Market Solutions

LouAnn Jones

Mitel Customer Engagement Sales Specialist

Michael Brunetti

Entara Director of Professional Services

Pamela Diaz

Entara CEO and President

Peter Hornberger

Brightmetrics VP Sales

Peter Johnson

BSB President

Shannon Reidy

RedSky Channel Manager

Steve Loebrich

Mitel VP, Subscription Sales

Sue Anders

Mitel RVP-Northeast, SLED Vertical Market Lead

Techtober 2022 Agenda

Get a preview of the class names, descriptions & presenters that will be showcasing at Techtober 2022!


Arrive early

Techtober 2022 will be a full-day event, starting with registration and breakfast from 8-9 am. We also encourage guests to arrive on Wednesday and take advantage of the discounted hotel room rate.

Informational vendor booths will be up all day and we’ll have a full schedule of interactive classes you can choose from.

Popular sessions will be offered twice. This keeps classes small and gives everyone a chance to participate.

Full day of value-packed opportunities

Techtober is an all-day event. There are ample opportunities for you to ask questions, watch demos, engage vendors and peers, and most importantly, have fun.

Bring your appetite!

We’ll serve food throughout the expo including breakfast, lunch and a cocktail hour with hors dourves.

Ask The Experts – Interactive Q&A

Everything about Techtober is interactive. From classes to demos and vendor booths, you will have chances to have technicians, engineers and executives answer your questions.

Join peer user groups

Brainstorm and share best practices with other leaders in your industry about how to overcome challenges – like remote or hybrid work.

Door prizes and giveaways

It’s not all about education! We’ll break for fun and games, too.

Build key relationships

Stick around for networking at the cocktail hour after the event wraps. You can tour the casino and gamble if you want. We also have discounted hotel rooms for attendees who would rather spend the night.



The classes, demos and user groups will address both general audiences and industry-specific needs.

Everyone will benefit from information shared about popular solutions like MiVoice Business System.

During sessions and at booths you’ll find experts ready to answer your questions about E911/Kari’s Law/RAY BAUM Act Compliance, migrating to the cloud, and integrating Microsoft Teams into your current Mitel solution.

Speakers with deep knowledge about communication solutions for specific industries, like hospitality and retail, will lead sessions.

Credit unions, financial services companies and healthcare providers will not want to miss out on what’s shared about contact centers – especially Mitel’s contact center roadmap.

We’ll also have consultant user groups for governmental entities and schools.

You won’t be overwhelmed by choice

Once you sign up, we’ll help you identify which classes to attend, and who to speak to one-on-one so that you hit the information jackpot at Techtober.


The newly renovated Hollywood Casino at Greektown is the ideal setting for a technology expo designed to help you elevate your communications and relationships.

Newly remodeled! $100 million was spent …

Every hotel room has been updated. Thirty million dollars went into creating a brand-new lobby that features a cocktail bar. The 6,500-square-foot space was designed to celebrate the City of Detroit.And, they have brand new Mitel MiVoice Business platform, contact center and mass notification solution being used for marketing communications!

Special attendee room rates!

So come to the event, check out the amenities, roll the dice at the casino and stay the night. Contact the hotel at 877-424-5554 and mention BSB Techtober to get your discounted rate for $129/night plus waived amenity fee! Book your room here.

Platinum Partners

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